** Important information regarding Snoozies slippers: snoozies are slippers bound together with a do not remove tag. This tag should only be removed once you have decided to keep the product. They are able to be tried on without removing this for size etc. Deciding you do not like the colour or changed your mind is not an option once separated. Worn snoozies are never replaced or refunded and are not exchangeable for health and safety reasons. Therefore upon receipt please ensure that they are your size and you like them, once you are happy, remove the tag. After this period they will only be considered for a refund if faulty. Once you have informed us of your reason for return, we will not later accept an alternative reason.